Pelican CasinoContacts

Contact Pelican Casino

If you need help with your Pelican Casino account or have a question about our services, contact our support team at support@pelicancasino.wtf. We aim to provide clear, useful assistance to players in Australia and usually reply within 24 hours, although response times may vary depending on the nature and volume of enquiries.

Pelican Casino operates under a licence issued by the Curaçao Gaming Authority (CGA), and accepts AUD with KYC verification in place to protect player accounts before withdrawals are processed.
Table of contents
  1. How to get in touch
  2. What you can contact us about

Welcome PackageUp to $1,500 + 140 Free Spins

  • OperatorWoT N.V.
  • Established2019
  • Software Providers54 providers across 17 game categories
  • Crypto Payout Speed0-24 hours

How to get in touch

For assistance, send an email to support@pelicancasino.wtf. Please use the email address linked to your account where possible, so the support team can identify your account and review your enquiry more efficiently. Do not send your password, full payment card details or other sensitive security information by email.

To help us respond faster, include your account email or username, a short description of the issue and any relevant details, such as the date the problem occurred or the page where you noticed it. Screenshots can also be included if they help explain a technical problem or display an error message.

Email support

Send your enquiry to support@pelicancasino.wtf and allow reasonable time for a response. We usually reply within 24 hours, but some questions may require additional checks before a complete answer can be provided.

What you can contact us about

Our support team can assist with general questions and direct your enquiry to the appropriate process. Common reasons to contact us include:

  • Account access, account details and verification questions
  • Deposits, withdrawals and payment-related enquiries
  • Questions about bonus terms and eligibility
  • Technical problems, error messages or website access issues
  • Responsible gambling requests, including requests for help reviewing your play or restricting access

Please send one clear message for each issue where possible and keep any reference details from previous correspondence. This helps avoid delays and allows the support team to understand what has already been discussed.